Shipping Policy
Shipping Policy
Sudscraft ships from Columbia, South Carolina to the contiguous United States. Orders are processed within 1–3 business days after payment confirmation. Orders placed after 2:00 PM Eastern Time begin processing on the next business day.
Delivery Times
Standard delivery usually arrives within 3–7 business days after dispatch. Delivery estimates do not include weekends, holidays, carrier delays or events outside our control.
Shipping Rates
Shipping is calculated at checkout by destination and by the delivery option you select. Any free-shipping offer is shown on the site or at checkout at the time of purchase.
Aerosol and Carrier Restrictions
Some aerosol products are classified as limited-quantity dangerous goods and may be subject to carrier restrictions or ground-only delivery. If an order cannot be shipped to your address, we will contact you and refund the affected item.
Tracking
When your order ships, we send a dispatch email with tracking details. Carrier tracking can take 24–48 hours to update after the label is created.
Address Changes
Contact [email protected] as soon as possible if an address needs correction. Once an order has been handed to the carrier, changes may no longer be possible.