FAQ

Frequently Asked Questions

What kinds of scents do you carry?

Our air freshener range includes floral bouquet, lavender, Thai floral, bergamot, warm amber, rose, citrus musk and fresh fougere. Floor cleaners come in relaxing spa, perfume and bubble gum, and we also stock car wash and wax shampoo.

Are the air fresheners safe to use around pets?

Use aerosols exactly as directed, in a ventilated room, and keep the can out of reach of children and pets. Birds and small pets can be especially sensitive to airborne sprays. Move pets to another room while spraying, ventilate afterwards, and contact a veterinarian if you are concerned.

How do I use the floor cleaner?

Dilute and apply according to the label directions. Do not mix the cleaner with bleach, ammonia or other household chemicals. Keep children and pets off the wet floor until it is dry.

Are the dog treats suitable for all dogs?

Check the product page for the size, age and feeding guidance. Treats are a supplement, not a meal replacement. Supervise your dog, provide fresh water, and introduce a new treat gradually.

How long does shipping take?

Orders are processed within 1–3 business days. Standard delivery usually takes 3–7 business days after dispatch.

Can I return an opened product?

For hygiene and safety reasons, opened aerosols, liquids and pet consumables cannot be returned unless they are defective or we shipped the wrong item. See our Refund Policy.

How can I contact you?

Email [email protected] or use our Contact Us page.